Medical Office Assistant

Become a Certified Medical Office Assistant

After completing the Medical Office Assistant course, students will be able to:

• Outline the typical responsibilities of a medical office assistant, describe the personal and professional ethics required for success in this profession, and explain how medical office assistants are impacted by HIPAA and other healthcare related regulations.
• Describe how a medical front office is typically managed, focusing on administrative processes and procedures.
• Explain the procedures to follow to create and maintain accurate medical documentation, especially with regards to patient records, procedural and diagnostic coding, insurance claim forms, and other healthcare documentation.
• Demonstrate knowledge of medical insurance by outlining typical claims processing procedures and explaining the difference between government and commercial health insurance plans.
• Using standard medical terminology, explain the structures and functions of the human body, including the senses and body systems
• Identify and describe the medical office assistant’s role in standard patient interactions in the medical office, including in office diagnostic tests and procedures, specimen sampling, medication administration, and the preparation of patients for examination.
• Describe universal precautions and explain how to maintain a safe environment in the medical office, even during emergency situations.

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